Prestashop - 1.4 Guida Utente Scaricare il pdf (Pagina 217)

100

101

 Add a title/name for this contact.

 Indicate its e-mail address (it can be the same as another contact).

 Indicate if the e-mail is to be saved in the "Customer Service" tab

(see below).

 Give a description. Make it short, as it is displayed to the customer

in the contact form.

Customer Service

PrestaShop enables you to centralize all the customers' request within its

confines. This helps you keep track of which threads needs answering,

rather than having to check with all the recipients of the mail to check if

someone did answer it – provided the contact used has its "Save in

Customer Service?" option set to "Yes", otherwise the message is simply

sent to the contact's e-mail address.

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